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Frequently Asked Questions (FAQ)

General Questions

Q1: What services does Kyrion Media provide?
We specialize in press release distribution to targeted media outlets, reporters, blogs, and websites, ensuring your message reaches the right audience.

Q2: How can I place an order for a press release?
Simply submit your press release through our website in plain text, XML, or HTML format and select your desired package.

Delivery and Distribution

Q3: What is the timeline for press release distribution?
The process begins within one hour of order confirmation. Typically, distribution starts the next day, depending on the package chosen. There is a minimum waiting period of 24 hours before distribution begins.

Q4: How are press releases prioritized?
Prioritization depends on the purpose and quality of the press release. High-quality content, such as the introduction of a start-up or a significant project by a reputable company, is prioritized over visibility-focused content. Ultimately, priority is influenced by the selected plan.

Q5: Can I make changes to a press release after it has been distributed?
Changes can only be made if the distribution process has not started. Once the press release has been accepted and published, changes cannot be made.

Q6: Can a press release be deleted after it has been distributed?
Deleting a press release is a complex process. You must:

  1. Log into your account and delete the release.
  2. Contact individual blogs and media outlets where it was published.
    We recommend ensuring all decisions are final before distribution to avoid this lengthy process.

Content Guidelines

Q7: Is there a specific format that enhances publication chances?
Yes, following the prescribed format is essential to maximize publication chances. Non-compliance with the format may result in rejection. Refer to our Editorial Guidelines page for detailed instructions.

Q8: What should I know about adding links to my press release?
URLs should not be directly copied from websites. Instead, embed links within keywords or relevant sentences to align with the main concept of the press release.

Refund and Policy

Q9: What is the refund policy?

  • Refunds are provided only if the press release is not accepted by the targeted outlets.
  • No refunds are issued if the press release is accepted and distributed.
  • Kyrion Media does not take responsibility for controversial or unsatisfactory content that fails to meet publishing standards.

Q10: How can I request a refund?
Contact our customer support team within 24 hours of purchase to request a refund. Refund decisions are made on a case-by-case basis.

Tracking and Notifications

Q11: How can I track where my press release is sent?
You will receive email notifications at every step of the process, including a detailed list of blogs and websites where your press release is sent.

Need More Help?

For further assistance, contact us: